Why do I see the error 'Account Temporarily Disabled'?


Encountering the error message "Account Temporarily Disabled" can be a frustrating experience. This guide will provide an overview of the reasons behind this error and offer potential solutions to get your account back up and running. Understanding the possible causes of this issue can help you better navigate the situation and take the necessary steps to resolve it.

Account Temporarily Disabled


If you see the above error, there is a multitude of reasons that may cause this. Unfortunately, due to security reasons, it is not possible to list all of the reasons but the common factors are typical fraud detection methods.

Some of these are:

1. Use of IP anonymization services, such as proxy or VPN.
2. Payment IP address does not match account address information.
3. Payments from high risk regions, blocked by payment processors.

Resolving the Error

Reach out to the our support team to get more information about why your account has been disabled. We can provide guidance on how to resolve the issue and reinstate your account. Please be prepared to remove any form of IP anonymization service etc, in the event of one being used. We do not permit accounts to be registered with a proxy or VPN service enabled at this time and you may need to sign up with another email address without using a VPN. 

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