How do I run a traceroute?

Traceroute is commonly used tool for diagnosing network routing issues, measuring delays across a network. When diagnosing various performance or network related issues, support will frequently ask you to run a traceroute to your hostname to help discover the source of the problem. This guide explains how to run a traceroute in just a few simple steps.


  1. Press Start+R
  2. Enter "cmd" and click Ok to open the command prompt
  3. Now type out the command "tracert <hostname>" where <hostname> is your hostname, for example
  4. Press Enter on your keyboard and wait for the output to finish


  1. Open a terminal window
  2. Run the command "traceroute <hostname>" where <hostname> is your hostname, for example

If traceroute is not installed on your system, simply install it with your system package manager.

Mac OS

  1. Open the Terminal
  2. Run the command "traceroute <hostname>" where the hostname is your hostname, for example:

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