At Bunny.net, all payments are prepaid and, in general, non-refundable due to the nature of our service
However, we do make exceptions in certain cases:
- If a payment was made by mistake
- If the payment was made within one month of account creation, and the balance has not been used
If you believe you’re eligible for a refund based on the above conditions, feel free to contact our support team, and we’ll be happy to review your request.
We’re committed to fairness and are always happy to evaluate special situations case by case.